LifeChoice - Technical Support

1. Frequently Asked Questions (FAQ)

Q: Will the data in the app be uploaded to a server?

A: No. All data is stored only locally on your device and will not be uploaded to any server, ensuring your data privacy and security.

Q: How do I back up my data?

A: You can back up app data through your device's regular backup functions (such as iCloud backup). Since data is only stored locally, we recommend regular device backups.

Q: What happens to my data when I uninstall the app?

A: Uninstalling the app will delete all app data stored on your device. If you wish to preserve your data, please perform a device backup before uninstalling.

Q: Which devices are supported by the app?

A: The app supports iPhone devices running iOS 13.0 or later, and iPad devices running iPadOS 13.0 or later.

Q: How do I change the app's language settings?

A: The app automatically switches languages based on your device's system language settings. You can change the system language in your device's settings, and the app will update accordingly.

Q: Will the app collect my personal information?

A: No. The app does not collect, store, or transmit any personally identifiable information. For more details, please see our Privacy Policy.

Q: How do I add new categories or items?

A: On the app's main interface, click the corresponding add button to create new categories or items. You can add names and images to each item.

2. Contact Us

If you encounter any problems during use or have any suggestions, please contact us through the following methods:

In-app feedback function: Open the app, go to the "Settings" page, select "Feedback and Suggestions"
Email: jiang-revolution@outlook.com
Address: Nanjing City, Jiangsu Province, China

2.1 Feedback and Suggestions

We highly value user feedback and suggestions. If you have any improvement suggestions for the app, please feel free to let us know at any time. We will carefully consider every piece of feedback.

2.2 Problem Reports

When reporting a problem, please provide as much detailed information as possible, including:

Device model and system version
App version number
Specific scenario where the problem occurred
Detailed description of the problem
Relevant screenshots (if any)

This information will help us locate and resolve the problem faster.

3. App Updates

We regularly release app updates to fix issues, improve performance, and add new features. We recommend enabling automatic updates to ensure you always use the latest version of the app.

3.1 Update Log

Detailed update logs will be displayed in the App Store when the app is updated. You can view them on the app's App Store page.

4. Refund Policy

Regarding the refund policy for in-app purchases, please refer to Apple's App Store refund policy. You can apply for a refund through the following steps:

Open the App Store app
Tap your profile picture in the top right corner
Select "Purchased"
Find the "LifeChoice" app
Tap "Report a Problem"
Follow the prompts to complete the refund application

5. Terms of Service

Using the "LifeChoice" app means you agree to comply with our Terms of Service.